Frequently Asked Questions
Everything you need to know about your favorite beauty essentials.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental US. International shipping times vary by location, usually ranging from 7-14 business days.
Are Wunderbrow products cruelty-free?
Yes, we are proud to be 100% cruelty-free. We do not test our products or ingredients on animals, nor do we work with manufacturers that do.
What is your return policy?
We offer a 30-day satisfaction guarantee. If you are not completely happy with your purchase, you can return it within 30 days for a full refund or exchange, excluding shipping costs.
How do I find the right shade for my brows?
We recommend choosing a shade that matches your natural hair color or is one shade lighter for a more natural look. You can also use our virtual try-on tool or shade guide found on each product page.
Are the products waterproof?
Many of our signature products, including our brow gels, are formulated to be smudge-proof, transfer-proof, and waterproof for up to 24 hours of wear.
Can I change or cancel my order after it's placed?
To ensure fast delivery, we process orders quickly. You can request a cancellation within 1 hour of placing your order by contacting our customer support team.